WHAT YOU WILL DO:
Mental Health Support Services
- Provide on-site, in-home, or community-based therapeutic services to adults in Hope Solutions permanent supportive housing programs (e.g., Families in Supportive Housing (FISH), ACCESS, MHSA housing, Coc RAP (formerly Shelter+Care), Garden Park Apartments, and affordable housing settings) who are experiencing mental health challenges.
- Provide individual and family therapy services. When appropriate, coordinate family therapy with the youth clinician working with the children in the home.
- Provide crisis intervention to facilitate mental health crises, ensuring that individuals and families remain safe and supporting their ability to keep their families united and living independently, if possible.
- Collaborate with case managers and other team members to provide support for individuals and families using a team approach.
- Provide conflict mediation to residents at odds with family members or neighbors.
- Complete accurate and timely chart notes for all services provided to adults served under this contract.
- Meet individual program goals for hourly billing, including averaging a minimum of 20-25 hours per week of direct service to clients.
- Participate in weekly group and individual supervision, using that time to develop therapeutic skills and clinical knowledge and explore growth opportunities as a mental health provider. Participate in clinical training as possible/needed.
Reports and Data Collection:
- Assist the services team with the following data entry, reports, and forms:
- Reports that document service delivery and progress towards goals for Hope Solutions programs.
- Daily clinical case notes for individual, family, and group work, including therapy, collateral, crisis intervention, and other mental health services.
- HEAR US billing reports, internal audits, and filing of notes.
- Assist the Clinical Services Manager in administrative and tracking tasks related to the HEAR US contract.
Program Enrichment Activities:
- Work with other staff members to provide community resources for individuals and families, such as social and health-related activities, mental health, life skills, wellness practices, stress management techniques, and sobriety support.
- Assist with program events and activities delivered to individuals and families served by Hope Solutions as clinically relevant to adult mental health needs. These may include weekend and evening commitments.
- Other tasks as assigned by the Clinical Service Manager or Director of Clinical and Support Services.
Cultural Responsiveness:
- Awareness of and aptitude to understand, respect, and adapt to cultural and identity-based differences within group environments appropriately and effectively.
- Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion and belonging.
- Experience fostering and reinforcing an environment that values unique experiences, cultures, personal humility and authenticity backgrounds, and goals.
- Participate in and complete our new employee onboarding process, which includes reading and discussing a short chapter in the book, The Color of Law.
- Review and commit to our Diversity, Inclusion, Equity, and Belonging Commitment.
Organizational/Administrative Responsibilities:
- Professionally represent Hope Solutions in all circumstances.
- Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality, adhering to HIPAA guidelines, protecting consumer rights, advocating on consumers’ behalf, and assuring consumer safety.
- Establish and maintain professional boundaries in working with clients.
- Comply with all local, state, and federal regulations, policies, procedures, standards of practice, and outcome requirements of the Supportive Housing Programs and Hope Solutions.
- Collaborate with mental health clinicians, associates, and interns to ensure access to appropriate mental health support as needed.
- Attend all required meetings, including but not limited to: Hope Solutions staff meetings, program staff meetings, consumer case conferences, and linkage meetings with other agencies.
- Complete required personnel-related paperwork and complete expenditure reports for service expenses and/or mileage in a timely and accurate manner.
- On-call, after-hours, and backup work may be required.
- Perform other duties and responsibilities as assigned
Compensation & Benefits:
- Flexible, dynamic work environment
- 100% premium paid for employee Kaiser health and dental care.
- Matched 403b retirement savings.
- 10 paid holidays, plus 2 floating holidays.
- Ability to accrue 2-4 weeks' vacation depending on tenure.
- Life insurance and Employee Assistance Program.
If you would like to apply for this position and meet the above requirements, please apply with a current resume and cover letter at https://www.hopesolutions.org/join-our-team/
